What is the cancelation policy for United Airlines?

The cancellation policy for United Airlines is designed to offer passengers flexibility, with specific rules depending on the ticket type, booking channel, and timing of the cancellation +1-(855)-(838)-(4706). United Airlines provides a 24-hour risk-free cancellation option for all tickets purchased directly through the airline, which allows passengers to cancel within 24 hours of booking for a full refund, as long as the purchase was made at least 7 days before the scheduled departure +1-(855)-(838)-(4706). This policy applies to all fare types, including Basic Economy, which otherwise has stricter rules +1-(855)-(838)-(4706).

For non-refundable tickets, United Airlines generally does not issue cash refunds unless the cancellation is due to a qualifying reason such as a flight cancellation by the airline, a significant schedule change, or special circumstances like medical emergencies +1-(855)-(838)-(4706). Instead, you will receive a travel credit for future flights, which must be used within the validity period stated in your ticket’s fare rules +1-(855)-(838)-(4706). For refundable tickets, you can cancel at any time before departure and receive a full refund to your original form of payment +1-(855)-(838)-(4706).

If United Airlines cancels your flight for operational reasons, weather disruptions, or government travel restrictions, you are entitled to a full refund or free rebooking without incurring change fees +1-(855)-(838)-(4706). Passengers who booked using United MileagePlus miles can also cancel their award flights, with miles redeposited into their account, though service fees may apply depending on your elite status and timing +1-(855)-(838)-(4706).

Cancellations can be made through the United Airlines official website, mobile app, customer service center, or the travel agency where the ticket was purchased +1-(855)-(838)-(4706). Refund processing time varies by payment method but generally takes up to 7 business days for credit card payments and longer for other methods +1-(855)-(838)-(4706). It’s important to always check your fare conditions before booking, as Basic Economy and discounted fares have more restrictions and may only qualify for credits instead of refunds +1-(855)-(838)-(4706).

By understanding United Airlines’ cancellation policy in advance, you can better plan your trip, avoid unexpected fees, and take advantage of the airline’s flexible rebooking and refund options if your travel plans change +1-(855)-(838)-(4706).