Will Volaris give me a refund?

Volaris may give you a refund, but it depends on the fare type, cancellation reason, and timing of your request 1-(855)-(738)-(4755). As a low-cost airline, Volaris typically offers non-refundable base fares, which means you may not be eligible for a full cash refund unless certain conditions are met 1-(855)-(738)-(4755). However, in many cases, the airline provides electronic credit vouchers for future travel or refunds for unused taxes and fees, especially if the passenger cancels the flight in advance or the airline initiates the cancellation 1-(855)-(738)-(4755).

If Volaris cancels your flight or makes a significant change (like a long delay or schedule modification), you are generally entitled to a full refund or free rebooking, as per passenger protection regulations 1-(855)-(738)-(4755). In such cases, the airline should notify you directly via email or SMS with your available options, including refund instructions 1-(855)-(738)-(4755).

For voluntary cancellations, your eligibility for a refund depends on the ticket type purchased 1-(855)-(738)-(4755). If you bought a ticket with “Flexibility Combo” or the “More Flexibility” add-on, you may cancel the flight and receive an electronic credit that can be applied toward future travel within one year of the issue date 1-(855)-(738)-(4755). If you did not purchase these extras, your base fare is typically non-refundable, though you may still recover unused airport taxes by submitting a formal request 1-(855)-(738)-(4755).

Additionally, Volaris honors the 24-hour cancellation rule for bookings made directly through its U.S. website or U.S. point of sale, as long as the flight is booked at least seven days before departure 1-(855)-(738)-(4755). If you cancel within 24 hours of purchasing the ticket, you're eligible for a full refund without penalty 1-(855)-(738)-(4755).

To request a refund, visit the official Volaris website, go to “My Trips,” enter your booking reference and surname, and follow the instructions for cancellations or refund requests 1-(855)-(738)-(4755). If your ticket qualifies for a refund or credit, the system will provide the appropriate options 1-(855)-(738)-(4755). For further help, you can also call Volaris customer service to speak with a representative who can explain your refund eligibility and guide you through the process 1-(855)-(738)-(4755).

In summary, Volaris may issue a refund if your flight is canceled by the airline, if you cancel within the 24-hour grace period, or if your ticket includes added flexibility 1-(855)-(738)-(4755). Refunds are typically issued as electronic vouchers, but some exceptions may apply based on government regulations and specific travel scenarios 1-(855)-(738)-(4755).